A "cookie" is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. This is useful for having the browser remember some specific information. The specific information we are now storing in your browsing session has to do with flowing from one members area to another without having to keep logging in. This became very useful to our members as we switched to an all inclusive subscription option. Remember, you have access to all of our sites. But you do need to set your browser and/or firewall to accept cookies. Or just add our sites to your "trusted" list.
Let's start with the simple stuff. Is it possible that you have just forgotten your login details?
Are you sure your join attempt was successful? Did you get an email from the billing company with your subscription information? Are you sure your subscription hasn't expired? Even if you didn't cancel, there may have been problems rebilling your account.
Our members security system is designed to stop login sharing and login theft. It will do this in a couple different ways. If a login is used from more than two IPs or computers, our security system will block your account for 24 hours. If you attempt to login more than five times unsuccessfully, you will be blocked from even attempting to login for 20 minutes. Of course, this is to stop people from trying to guess over and over and something more devious called a dictionary attack.
There are many ways that hackers can get your login info and use it. We do what we can on our side to counter their attacks. If you find your login is being blocked on a regular basis, it is almost certain that the hackers are reading the info from your computer. They do this with Malware, Spyware and Viruses. We strongly encourage you to get an anti-spyware/malware program to rid your computer of these problems. We highly reccomend RegCure. Just do a search on google for Regcure or anti-spyware software. Anti-virus software may not be enough to clean your computer of these types of issues.
At this point, all members, new and old have access to all five of our sites. Each site uses the same login as the others. If you joined SocietySM 6 months ago, your login will work on the other four sites. If you use the login recovery link (below) because you lost your login info or it was compromised and blocked, your login for all five of the sites will be changed.
A "cookie" is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. This is useful for having the browser remember some specific information. The specific information we are now storing in your browsing session has to do with flowing from one members area to another without having to keep logging in. This became very useful to our members as we switched to an all inclusive subscription option. Remember, you have access to all of our sites. But you do need to set your browser and/or firewall to accept cookies. Or just add our sites to your "trusted" list.
Let's start with the simple stuff. Is it possible that you have just forgotten your login details?
Are you sure your join attempt was successful? Did you get an email from the billing company with your subscription information? Are you sure your subscription hasn't expired? Even if you didn't cancel, there may have been problems rebilling your account.
Our members security system is designed to stop login sharing and login theft. It will do this in a couple different ways. If a login is used from more than two IPs or computers, our security system will block your account for 24 hours. If you attempt to login more than five times unsuccessfully, you will be blocked from even attempting to login for 20 minutes. Of course, this is to stop people from trying to guess over and over and something more devious called a dictionary attack.
There are many ways that hackers can get your login info and use it. We do what we can on our side to counter their attacks. If you find your login is being blocked on a regular basis, it is almost certain that the hackers are reading the info from your computer. They do this with Malware, Spyware and Viruses. We strongly encourage you to get an anti-spyware/malware program to rid your computer of these problems. We highly reccomend RegCure. Just do a search on google for Regcure or anti-spyware software. Anti-virus software may not be enough to clean your computer of these types of issues.
No, they cannot. If your login stops working and you are sure your subscription is still active, do not contact the billing companies. They will be unable to assist you with a new login. First, try to use our login recovery system (below). If that does not work for you, please contact us using the customer support link (below).
CCBill Customers : Customer service for CCbill
Netbilling Customers : Customer service for Netbilling
Please use this quick and easy form: DungeonCorp Customer Service
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